TRAVEL REQUIREMENTS ON COVID PROTOCOLS:
DESCRIMER: Please note that whilst we take every care to ensure the information contained herein is accurate, we cannot in any manner or form guarantee the accuracy and correctness thereof. The information is taken directly from relevant country government sources such as Rwanda Bio Medical Centre (RBC) and Rwanda Development Board (RDB) and can change at any time and without notice. You are therefore advised that any information contained herein should not be construed as a representation made by Ingagi Lodge and it remains your sole and absolute duty to double-check current information at the time of creating an itinerary.
CURRENT COVID-19 TRAVEL REQUIREMENTS
Listed below are the Rwandan Government and Ministry of Health regulations related to COVID-19 that must be adhered to before, during a visit and on departure.
As part of Government measures to prevent the spread of COVID-19, the following is mandatory upon entry into Rwanda as of 16th March 2021:
• All travellers arriving in Rwanda must have a negative COVID-19 certificate. The only accepted test is a SARS-CoV 2 Real Time Polymerase Chain Reaction (RT-PCR) performed within 72 hours prior to departure (meaning travellers must be tested and get results within 3 days of their first flight).
• Other tests, such as Rapid Diagnostics Tests (RDTs), are not accepted.
• A COVID-19 Test is not mandatory for accompanied children under 5 years.
• All travellers arriving in Rwanda must complete the passenger locator form and upload the COVID-19 test certificate before heading to the airport. Please see passenger locator form and list of designated transit hotels on www.rbc.gov.rw.
Passenger locator form: https://travel.rbc.gov.rw/travel/formstart.php
• This page will issue a reference number that will be given to health authorities on arrival. All traveller information will be available on the PFL including the hotel they will be staying at on arrival.
All travellers arriving or transiting for up to 24 hours through Rwanda will be screened upon entry and take a second RT-PCR test on arrival. Sample collection will be conducted at the airport upon arrival and waiting for the results will be at designated transit hotels. Ground handlers will book the necessary transfers and accommodation.
• Travelers will be tested for COVID-19 upon arrival at the airport. This is subject to the payment of USD 60 USD (USD 50 for COVID-19 test and USD 10 for specific logistics at the airport). For travellers who opt for a cash payment at arrival, the balance will be given in local currency (FRW). Travelers who do not use the payment methods provided on the passenger locator form may be required to pay again at arrival and claim for refund for any previous payment made.
• All travellers transiting/connecting who are not leaving the airport and those who will leave the airport to go to the designated transit hotels for less than 24 hours will be screened upon entry and are not required to take a second test. This is not applicable for transiting travellers by land borders, in that case, travellers will be tested using RTPCR Test and wait for the results at the designated transit hotels before proceeding.
• All travellers are required to wait 24 hours for the results of their COVID-19 test taken upon arrival in a designated transit hotel. All COVID-19 prevention measures announced by the Ministry of Health must be respected during waiting the period.
• Please note that this is mandatory for all incoming travellers, including those who have received a COVID-19 vaccine.
3. TRAVEL REQUIREMENTS FOR RWANDA IN-COUNTRY:
• The wearing of masks in public places, physical distancing and sanitising are still mandatory.
• Movements are prohibited between 21:00 and 04:00, businesses must close at 20:00 (including restaurants).
• Restaurants and cafes remain open with a 30% occupancy limit.
• Temperature screening before entering buildings is mandatory.
• All hospitality staff in Rwanda, including those working in national parks plus drivers and guides, will be tested for COVID-19 on a regular basis. Only staff that have tested negative are allowed to work in these spheres.
4. PCR TEST FACILITIES:
RT-PCR COVID-19 tests will conducted on arrival at Kigali airport.
5. COST OF TESTS:
Payment of USD 60 (USD 50 for the COVID-19 test and USD 10 for specific logistics at the airport) will be done online but note that for passengers who pay the test fees in cash, the balance will be given in Local currency (FRW). For further information on payment method for the COVID-19 test, please visit www.rbc.gov.rw. 2) USD50 (per test for any further tests).
6. Waiting Period & Process for Results:
Once at the hotel, the process is as following:
• Test results can be checked on the RBC (Rwanda Biomedical Centre) website on the COVID-19 results portal by using the phone number entered while filling Passenger Locator Form and Unique code received when submitting Passenger Locator Form prior to departure or by SMS and/or email.
• The turnaround time for results is 24hrs from the time the sample is collected. If the results are not available and you have exceeded 24 hours, please contact the hotel reception for quick follow up.
• If the test result is positive for COVID-19 (even if asymptomatic) while in Rwanda, travellers will be treated as indicated in the National Covid-19 Management Guidelines until they have fully recovered, at their own cost. We encourage all travellers to have international travel insurance.
7. In-Lodge/Hotel Room Testing:
At Ingagi Lodge, the staff will be stationed in the lodge area once they have tested negative, with no travelling to surrounding areas in the country for the period of three weeks for another shift since we still work on 30% to 50% depending on the occupancy.
In-Lodge/Hotel Room Testing
Testing at Ingagi Park View Lodge can be arranged on request at additional cost:
• Testing is also possible on the Ingagi Lodge premises at an additional cost. Costs vary depending on the group size – to be advised when booking. It is also possible to arrange the test in Musanze at no additional cost, besides the cost for the test itself.
8. Further In-country Test Requirements:
• For a visit to Volcanoes National Park, Nyungwe National Park and Gishwati-Mukura National Park, an RT-PCR test is necessary, taken maximum 72 hours before the visit. The cost is USD 50 per person.
• For Akagera National Park, either an RT-PCR test or alternatively a rapid (antigen) test is necessary, taken maximum 72 hours before the visit. The cost for the rapid test is USD 10 to USD 15 per person, depending on the clinic facilities.
• If visitors are turned back by park authorities for ‘medical’ reasons, their permits will be refunded. Emergency Contact Information: • Toll free number: 114 • RBC Medical Team on Duty at Airport 24/7: (+250) 781415724 • Email: firstname.lastname@example.org
9. GORILLA TREKKING COVID PROTOCOLS:
• Wearing a mask while gorilla trekking is mandatory. However, the guides are quite flexible while walking up at the mountain as so far climb a bit up on the altitude with mask being difficult. Moreover in the nature with a good social walking distance allows you to reach the gorillas without high breathing in the mask all the time.
• The maximum number of people on a gorilla trek has been reduced to 6 (used to be 8).
• Whilst at Volcanoes National Park HQ, visitors will be briefed on the safety and health measures that are to be followed in order to ensure the wellbeing of oneself and the Endangered mountain gorillas.
• Temperatures will also be tested prior to the trek to ensure all visitors are in the recommended temperature range advised by the ministry of health.
• To date, if visitors are turned back by park authorities for ‘medical’ reasons, their permits will be refunded.
10. DEPARTURE REQUIREMENT:
• All travellers departing from Rwanda must test negative for COVID-19. The only accepted test is an RT-PCR test performed within 72 hours before departure. Other tests, such as Rapid Diagnostics Tests (RDTs), are not accepted. A COVID-19 Test is not mandatory for accompanied children under 5 years.
• All departing travellers are required to wait 48 hours for the results of their COVID-19 test from the time of sample collection.
• We encourage travellers to book and pay for their tests at least 2 days prior to departure through the online platform available on www.rbc.gov.rw
• Travellers are advised to check with airlines regarding COVID-19 requirements with final destination and/ or transiting countries if required.
• Travellers are not allowed to go to the airport without negative COVID-19 PCR test results, if the results are not yet out within 48 hours as mentioned above, please contact BIOS LAB HELP DESK on (+250) 787243836 or (+250) 788793446 or (+250) 784026239.
11. Quarantine Facilities (mild/asymptomatic):
Should the traveller test positive, they will be quarantined. They are not allowed to be quarantined in the larger hotels with common facilities. Our company will assist with identifying suitable accommodation that is approved by the RDB and the Rwanda Biomedical Centre (RBC).
12. Treatment Facilities (severe symptoms)
King Faisal Hospital in Kigali.
THA, working with the RBC, is able to provide VIP type services to COVID-19 positive guests. These include:
1) having guests transported by helicopter, and not ground ambulance back to Kigali and
2) identified comfortable housing options for quarantine periods so that guests do not have to stay stuck in a small hotel room for 14 days or more.
For more information about our COVID-19 Protocols – REFER:
COVID – 19 PROTOCOLS:
After carefully assessing every risk and tailoring preventative measures that ensure the health and safety of all our Guests and Staff, Ingagi Park View Lodge is ready to welcome you back at our lodge as soon as travel bans and lockdowns are lifted. The health of our Guests and Staff is our priority and Ingagi’s well-informed measures address all concerns travellers may have surrounding COVID-19.
Also some COVID PCR test is organized on request to be done at the Lodge
In line with the latest recommendations from the Rwanda ministry of health; our protocols ensure safe environments at our lodge. We do insure we give our guests a unique experience and the utmost privacy which safeguard your peace of mind.
PROACTIVE AND PREVENTATIVE MEASURES:
• Hand wash and sanitizers stations throughout lodge areas.
• Guest room sterilized before check-in and daily during a Guests stay.
• Extra cleaning protocols in the lodge with focus on high-contact areas and items like door handles, remotes, coffee machines and board games.
• Massage room and dining cleaned more regularly, with special attention to high-contact areas.
• Chefs prepare food wearing face masks and gloves.
• No buffets, bush dinners unless lodge is booked for exclusive use.
STAFF EDUCATION AND PRECAUTIONS
• Our Staff are fully trained on the latest health protocols, as set out by Rwanda the Ministry of health.
• Practices include wearing face masks at all times, regular handwashing, social distancing/ isolation after contact with a COVID-19 patient/ symptoms, no handshaking or hugging.
• All key Front-of-House Staff and Managers receive ongoing basic medical training.
• Daily temperature checks.
• Incidents of high temperatures immediately directed to the nearest-site medical officers.
• All lodge Staff follow strict self-isolation protocols before returning for duty to ensure they are COVID-19 negative.
• All Staff allowed back at work have been declared COVID-19 negative. Subject to government regulations.
• All lodge Staff live on-site and now all of them have had all doses of Vaccine (extra Zeneca) and no movement in outside communities allowed while on duty.
• Strict hygiene protocols apply to all suppliers